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FAQs

FAQs

Q: WHAT IS THE BANDITS CLUB?
A: THE BANDITS CLUB is the Wonderweststyle.com rewards program where you can earn one point for every dollar you spend. Once you have earned 250 points, you will receive a $10 reward credit to use on a future purchase.

Q: HOW MUCH DOES IT COST TO JOIN?
A: Absolutely nothing; the program is totally free to join.

Q: HOW CAN I JOIN THE BANDITS CLUB?
A: You can sign up on Wonderweststyle.com

Q: WHY DO YOU NEED MY EMAIL ADDRESS?
A: By providing your email address, you will receive email notices when you have earned points and rewards, and we’ll even alert you when they are about to expire. You will also receive email notices about special offers and promotions, such as a birthday offer (if you have provided your date of birth).

Q: DOES WONDERWEST SHARE OR SELL MY PERSONAL INFORMATION?
A: No. We respect your privacy and we do not share or sell your personal information.

Q: HOW DO MEMBERS EARN POINTS?
A: You will earn one point for each dollar you spend at Wonderweststyle.com. You can also earn additional points by creating an account, following us on Instagram or Facebook, sharing a Wonderwest post on Facebook, and/or for refer

Q: DO MY POINTS EXPIRE?
A: Points in the program do not expire as long as you have at least one transaction within the previous 12 months. If after 12 months you have no activity on your BANDITS CLUB account, the points balance will expire in its entirety.

Q: WHAT IS A REWARDS CREDIT?
A: A Rewards Credit is a $10 credit that you can apply toward any future purchase.

Q: HOW CAN I LOOK UP MY POINTS BALANCE?
A: You can look up your point balance by logging into your account at Wonderweststyle.com.

Q: HOW DO I EARN A REWARDS CREDIT?
A: Once you have earned 250 Points, the BANDITS CLUB verifies the points and will create a $10 Rewards Credit for you to use on future purchases.

Q: HOW WILL I KNOW I HAVE A CREDIT?
A: By providing your valid email address, you will receive an email notifying you that you have a valid Rewards Credit available in your account to use. You can also log in to your account at Wonderweststyle.com anytime to see your Rewards balance.

Q: ARE THERE ANY LIMITS TO HOW MANY REWARDS CREDITS I CAN EARN?
A: Yes. Rewards Credits have a weekly maximum of $150. Any points not converted into Rewards Credits in one week will remain in your account and, if over 250 points, will be converted to additional Rewards Credits the following week.

Q: HOW LONG IS MY REWARDS CREDIT VALID?
A: Rewards Credits are valid for 60 days from the date the credit was issued.

Q: HOW WILL I KNOW IF MY REWARDS CREDIT HAS EXPIRED?
A: If you have provided us with your email address, you will receive an email reminder that your Rewards Credit is about to expire. You can also log in to your account on Wonderweststyle.com at any time to see your balance and expiration dates.

Q: MY REWARDS CREDIT HAS EXPIRED. CAN I STILL USE IT?
A: No. Once a Rewards Credit is older than 60 days from the date it was issued, the credit expires and is no longer valid.

Q: WHAT CAN I BUY USING MY REWARDS CREDIT?
A: You may use your Rewards Credit to pay for any merchandise, including sale merchandise, at Wonderweststyle.com. However, you cannot use Rewards Credits to purchase gift cards or to pay for taxes or shipping.

Q: WHAT HAPPENS TO A REWARDS CREDIT IF I RETURN PRODUCT I USED IT ON?
A: Your Rewards Credit will be re-applied to your account within 48 hours of us processing the return.

Q: CAN MEMBERS EARN POINTS FOR PURCHASING A GIFT CARD?
A: No. Gift card purchases do not earn points.

Q: MY POINTS BALANCE IS INCORRECT. WHO DO I CONTACT?
A: You can contact Customer Service at help@wonderweststyle.com or call 1-888-286-7691 for assistance.